General terms and conditions.

Last update: July 27, 2025

The present General Terms and Conditions of Sale (GTCS) define the rights and obligations applicable to all reservations made with Dana Dermo, a sole proprietorship registered under the SIRET number 94460658100014, specializing in reparative and aesthetic dermopigmentation.

Making an appointment implies the customer's full acceptance of these terms and conditions, which are permanently available on the danadermo.com website.

1. Services offered

Dana Dermo offers dermopigmentation services for aesthetic and restorative purposes, including :

  • capillary micropigmentation (SMP);

  • reparative dermopigmentation (scars, stretch marks, 3D mammary areolas);

  • semi-permanent eyebrow make-up (microblading, microshading).

Each service is the subject of personalized support and a strict protocol complying with current health and safety standards.

2. Booking services

Appointments are made exclusively via the secure Planity platform, accessible from the danadermo.com website.

For certain services (particularly capillary or reparative), a preliminary consultation is required before any work is carried out. This enables us to assess needs, feasibility and any contraindications, and to propose a customized treatment plan.

3. Prior consultation

The consultation lasts approximately 30 to 45 minutes. It includes :

  • an in-depth discussion of your expectations, your background and any medical history you may have;

  • an assessment of the skin or scalp concerned;

  • a personalized protocol proposal ;

  • answers to your questions.

💬 F ee: €60, deducted from the final amount if you perform within 3 months.

4. Terms of payment

Payment for services must be made via Planity at the time of booking, unless payment on site has been specifically agreed.

Services based on estimates are invoiced individually after the consultation.

The prices indicated on the site are in euros, all taxes included.

5. Cancellation and change conditions

You can cancel or modify an appointment directly via Planity up to 48 hours before the scheduled time.

After this deadline :

  • the amount of the consultation or deposit is non-refundable,

  • and the appointment will be considered cancelled late.

In the event of a delay of more than 10 minutes, the service may be cancelled, out of respect for the schedule and other customers. However, I am always ready to listen in the event of exceptional circumstances, which you can notify by e-mail to contact@danadermo.com.

6. Contraindications and liability

Certain services may be contraindicated in cases of pathology, current medical treatment, pregnancy or particular skin conditions. It is your responsibility to inform me of any medical history, known allergy or treatment you are undergoing, prior to any service.

For certain reconstructive procedures, medical advice may be sought to ensure that the treatment is carried out under the safest possible conditions.

Dana Dermo reserves the right to refuse a service if the conditions do not allow for reliable and secure performance.

7. Commitment to quality & hygiene

All services are provided in strict compliance with health and safety regulations:

  • sterile, single-use equipment,

  • systematic cleaning and disinfection of surfaces and equipment,

  • wear gloves.

Each service is adapted to the rhythm of your skin, with the aim of achieving natural, long-lasting results, without excess.

8. Personal data

The data collected when you make an appointment or contact us is used exclusively for :

  • manage your customer file,

  • organize and follow up your appointment,

  • inform you of any changes or reminders.

They are kept securely and are never passed on to third parties without your consent.

For more information, please consult our Privacy Policy.

9. Force majeure

Dana Dermo cannot be held responsible for the cancellation or postponement of a service in the event of an unforeseeable event beyond its control: illness, technical breakdown, exceptional weather conditions, strike, etc.

10. Modification of the GTC

Dana Dermo reserves the right to modify the present conditions at any time. The applicable version is that in force on the day of booking.

📩 Contact

If you have any questions about our services or reception conditions, please contact me :

📧 contact@danadermo.com